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Do Your
operators and setup personnel need
WAFIOS
Training?
Of course they do!
Your Place or Ours:
We will
come to you and
use your machinery or,
you can send your operators to our Branford, CT or Taylor, MI facilities
(provided that the
equipment we have there
is suitable for your training purposes)
You gain:
Increased Productivity <>
Shorter Cycle Times
Happier Operators <>
Greater Confidence
Greater Up-time through Reduced
Set-up Time
Subject to:
Availability
<>
Scheduling demands <>
WAFIOS Terms and Conditions
Benefit now and contact WAFIOS
for further details and scheduling
eservice@wafios.us
Phone: 203-871-2040
FAX: 203-871-2041
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Availability
WMC stocks 2300 different Spare parts items in
Branford. Parts are sold FOB USA, duty paid and
delivered from WMC stock or from our factory WAFIOS
Aktiengesellschaft (WAG).
Shipments
Emergency orders for parts in stock at WMC will be
shipped the same day, if the order is received by
11am. On request, customer orders can also be
shipped direct from WAG at additional charge.
Returns
Return authorizations are required to return items
to WMC for credit or other reasons.
Suggestions
Please contact the WMC District Sales Mgr. for your
area, or the WMC office in Branford, with any
suggestions concerning WAFIOS products or services:
WMC Branford:
Ph: 203-481-5559
Fax: 203-483-2443
parts@wafios.us
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Services
WMC Resident Staff includes Electromechanical
technicians and Engineering level Computer and
Electronics personnel, plus full technical service &
engineering staff from WAG Germany as needed.
Rates & Schedule
Field Service rates can be obtained from, and
service orders placed with the WMC service
coordinator at
eservice@wafios.us
or by phone 203-871-2040
or fax 203-871-2041.
Remote Troubleshooting Telephone assistance
is available however we cannot guarantee a
technician will be available to take a customer call
at any given time. Particularly when there is
urgency, customers are encouraged to send a
Technical Assistance Request (TAR)
The TAR is always the best start to the
troubleshooting process. That form contains
information about the machine, the problem and how
we should return contact. It does not replace all
phone consultations but it is always the best start.
The TAR can be filled in and submitted from our
website or printed and faxed.
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