| Operator Training: | Spare Parts | Service | Useful Forms | ||
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Do Your operators and setup personnel need WAFIOS Training? Of course they do! Your Place or Ours: We will come to you and use your machinery or, you can send your operators to our Branford, CT facility (provided that the equipment we have there is suitable for your training purposes) You gain: Increased Productivity <> Shorter Cycle Times Happier Operators <> Greater Confidence Greater Up-time through Reduced Set-up Time Subject to: Availability <> Scheduling demands <> WAFIOS Terms and Conditions Benefit now and contact WAFIOS for further details and scheduling eservice@wafios.us Phone: 203-871-2040 FAX: 203-871-2041 |
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Hours: weekdays
8:00
am - 5:00 pm (EST) After hours: messages by voicemail, e-mail or fax Quoting & Ordering |
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Availability WMC stocks 2300 different Spare parts items in Branford. Parts are sold FOB USA, duty paid and delivered from WMC stock or from our factory WAFIOS Aktiengesellschaft (WAG). Shipments Emergency orders for parts in stock at WMC will be shipped the same day, if the order is received by 11am. On request, customer orders can also be shipped direct from WAG at additional charge. Returns Return authorizations are required to return items to WMC for credit or other reasons. Suggestions Please contact the WMC District Sales Mgr. for your area, or the WMC office in Branford, with any suggestions concerning WAFIOS products or services: WMC Branford: Ph: 203-481-5559 Fax: 203-483-2443 parts@wafios.us
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Services WMC Resident Staff includes Electromechanical technicians and Engineering level Computer and Electronics personnel, plus full technical service & engineering staff from WAG Germany as needed. Rates & Schedule Field Service rates can be obtained from, and service orders placed with the WMC service coordinator at eservice@wafios.us or by phone 203-871-2040 or fax 203-871-2041. Remote Troubleshooting Telephone assistance is available however we cannot guarantee a technician will be available to take a customer call at any given time. Particularly when there is urgency, customers are encouraged to send a Technical Assistance Request (TAR) The TAR is always the best start to the troubleshooting process. That form contains information about the machine, the problem and how we should return contact. It does not replace all phone consultations but it is always the best start. The TAR can be filled in and submitted from our website or printed and faxed. |
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WAFIOS Machinery Corporation - 27 Northeast Industrial Rd - Branford
CT 06405 - USA - Telephone 203-481-5555 - Fax 203-481-9854